While technology can provide incredible benefits to an organization, those benefits require experience and expertise to insure the delivery. From our free assessment to initial project scope, Applied Data Management provides proven methods and experience to mitigate and reduce risk throughout the project lifecycle. In order to realize results, experienced analysis is applied to an assessment engagement and subsequently a Statement of Opportunity (SOO) is prepared. The opportunity statement is accompanied with a time sensitive Statement of Work (SOW) which includes a “not to exceed” price for all aspects of the defined project along with a bill of materials (BOM) and financing arrangements. Task Category 1 of our Project Management is performed at no cost and clearly defines success criteria and investment. No surprises, just results. Project Management tasks include: Task Category 1 — Discovery, Planning, and Preparation Through queries and careful listening, we develop an understanding of business process and workflow. o Identify needs o Qualify and validate o Develop project framework based on success criteria and business requirements o Present Statement of Opportunity (SOO) and Statement of Work (SOW) to the organization for signature Task Category 2 — Design Upon signature, the balance of the project is committed to specific timelines. The first task within the timeline is the design phase which was developed in the Statement of Work (SOW) and is once again validated against the business requirements and success criteria. o Access and Connectivity o Voice, Video and Data Network Design o Handheld and Desktop Hardware and Software o Server Hardware and Software o Applications o Installation and Training o Project Milestones and Timelines Task Category 3 — Development, Deployment, and Implementation Hardware and Software is pre-configured, integrated, and tested at Applied Data Management’s center of excellence and upon successful acceptance is scheduled for deployment on premise. O Installation and acceptance of access and connectivity o Installation, configuration and testing of network hardware, servers, destops, handhelds, IP telephony and unified communications, legacy analog devices and HVAC and Security/Alarming services. o Solution testing, stabilization and certification o On premise deployment, testing, stabilization and acceptance Task Category 4 — Acceptance, Support, and Optimization Towards the completion of task category 3, end-user and administrator training is performed. As the solution goes green-light into production Applied Data Management is on-site for additional training and support throughout the business day and into the night. Perfect project management never answers every question and there are frequently unintended consequences. We meet these challenges in person and provide levels of customer service that are the reason why every Applied Data Management client is a case-study and endorsement of our dedication and commitment to excellence. O End-user and administrator training o Acceptance checklist o Change requests o Final acceptance checklist o On-going support, maintenance and optimization